C

ancellation Policy

Luxury transportation & Security services

Table of Contents

Blackline's Cancellation Policy

19. Cancellations

BLACKLINE SERVICE requires cancellations BY EMAIL prior to scheduled pickups. The customer may cancel a booking at any time, but unless otherwise specified in writing, the following cancellation penalties will apply:

  • Bookings cancelled at least 30 days before the pick-up time will bear a 5% penalty.
  • Bookings cancelled from 48 hours to at least 24 hours before the pick-up time will bear a 20% penalty.
  • Bookings cancelled from 24 hours before the pick-up time or no-shows will bear a 100% penalty.

 

The penalty amount will be equal to the corresponding percentage of the price for the Booking.

 

No refund shall be given for any portion of the transfer unused by the customer, after departure of the transfer (regardless of any possible reasons).

 

20. Car Seats

Blackline Service provides complimentary CAR SEATS for our young travelers, please indicate what type and how many do you need when making a reservation in section INSTRUCTIONS / SPECIAL REQUESTS.

 

Car Seat Disclaimer: Blackline Service assumes no responsibility for any injury, or damages suffered by the user. As such, this device must be installed by the user only. Chauffeurs are neither authorized nor certified to install any type of car seat provided. For information on how to properly install this device. please refer to the instruction manual.

 

21. Liability

Blackline Service is not liable in the event of mechanical breakdown while on charter and will only be responsible for making up lost time at mutually agreed date. The client assumes full financial liability for any damage to the car caused by them or any members of their party. Shampoo fee is US$250. Alcohol consumption and drug use is prohibited by law. Any fines will be paid for by the customer. The driver has the right to terminate the run without

refund (if there is blatant indiscretion on the part of the client(s). Smoking is not permitted in our vehicles. Not responsible for articles left in the car. Vehicles cannot be loaded beyond seating capacity.

 

22. Jurisdiction and Applicable Law

The Jamaican courts will have non-exclusive jurisdiction over any claim arising from, or related to, Blackline Service. These terms of use and any dispute or claim arising out of or in connection with them or their subject matter, or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

 

23. Entire Agreement

These Terms of Use and the other policies and terms posted on the site set forth the entire agreement between you and Blackline Service on this subject matter and supersede all other negotiations, understandings, statements, and agreements between the parties.

 

24. Contact Information

Should you have any questions regarding these Terms of Use you may contact us via email Notwithstanding the foregoing, Blackline Service is under no obligation to provide technical support for the Site and/or Services.